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FREQUENTLY ASKED QUESTIONS
COFFEE
Where and when do you roast?
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Where and when do you roast?
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We roast all our coffee in-house at our roastery in Fitzroy North. We roast for Melbourne and Geelong customers on Wednesdays, and regional and interstate customers on Fridays.
All our coffee is roasted on a 12kg Probat coffee roaster.
Where do you buy your coffee from?
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Where do you buy your coffee from?
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We focus the majority of our coffee buying on five producing countries; Colombia, Rwanda, Kenya, Ethiopia, and Mexico.
While there are other countries that grow wonderful coffees, as a small roaster, we chose to focus on a handful of countries so we can deepen our relationships with growers there, and make more impact in those areas.
Depending on the country and region, we work with a handful of import partners to facilitate financing, transportation, and storage of the coffees we buy.
What's the difference between your 'espresso' and 'filter' roasts?
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What's the difference between your 'espresso' and 'filter' roasts?
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All of our coffees are roasted for either espresso or filter brewing.
Espresso roasts are slightly longer, darker profiles that set the coffee up properly for brewing on an espresso machine or stovetop moka pot.
Filter roasts are shorter, lighter profiles and are intended for brewing on pour over, AeroPress, plunger, or a batch brew method.
How long will your coffee be fresh for?
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How long will your coffee be fresh for?
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It’s best to brew coffee beans within six weeks of when they’re roasted, or within two weeks of when the bag is opened. (The roast date is on a white sticker on the underside of the bag.)
Coffee beans keep best at room temperature in the bag they’re packed in – never in the fridge.
Can you grind the coffee for me?
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Can you grind the coffee for me?
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Due to the near immediate loss in quality once ground, we only sell our coffee in whole bean form.
For more information about this choice, please read our Field Notes blog post on the subject.
What's the best way to brew your coffee?
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What's the best way to brew your coffee?
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There's no one right way to brew any particular coffee, but there are a handful of simple techniques you can adopt to ensure your coffee at home is both delicious and consistently so. We've written briefly about them here.
The key takeaways?
Buy great beans.
Keep them fresh.
Buy a grinder.
Use a recipe and scales.
Sit back and enjoy.
ORDERS & DELIVERY
Where do you ship your coffee to?
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Where do you ship your coffee to?
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We ship Australia-wide, and are currently trialling shipping with Australia Post to select destinations in North America, Europe, Asia, and the United Kingdom.
Which shipping service do you use?
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Which shipping service do you use?
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We ship with Australia Post.
Can you ship coffee overseas?
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Can you ship coffee overseas?
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We're currently trialling shipping with Australia Post to select destinations in North America, Europe, Asia, and the United Kingdom.
GENERAL
Do you sell your coffee wholesale?
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Do you sell your coffee wholesale?
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We do. Read more about our wholesale offering here — www.fieldworkcoffee.com/pages/wholesale.
Can we come and visit the roastery?
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Can we come and visit the roastery?
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Our roastery coffee shop is open to visitors, but for meetings or wholesale-related visits, please get in touch first.
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