Frequently Asked Questions

Last updated March 29th, 2022


Where and when do you roast?


We roast all our coffee in-house at our roastery in Abbotsford, Melbourne. Our primary production day is Wednesday, but we roast to order on other weekdays as required. All our coffee is roasted on a 12kg Probat coffee roaster.

Where do you buy your coffee from?


We buy coffee from five producing countries; Guatemala, Colombia, Rwanda, Kenya, and Ethiopia.

While there are other countries that grow wonderful coffees, as a small roaster, we chose to focus on a handful of countries so we can deepen our relationships with growers there, and make more impact in those areas.

Depending on the country and region, we work with a handful of import partners to facilitate financing, transportation, and storage of the coffees we buy.

What's the difference between your 'espresso' and 'filter' roasts?


All of our coffees are roasted for either espresso or filter brewing.

Espresso roasts are slightly longer, darker profiles that set the coffee up properly for brewing on an espresso machine or stovetop moka pot.

Filter roasts are shorter, lighter profiles and are intended for brewing on pour over, AeroPress, plunger, or a batch brew method.

How long will your coffee be fresh for?


It’s best to brew coffee beans within six weeks of when they’re roasted, or within two weeks of when the bag is opened. (The roast date is on a white sticker on the underside of the bag.)

Coffee beans keep best at room temperature in the bag they’re packed in – never in the fridge.

Can you grind the coffee for me?


Yes. We can and do grind coffee for our customers, but those who invest in a grinder rarely regret it. Once you're buying great beans, there are few things you can do that'll improve your home coffee more than buying a good quality grinder.

What's the best way to brew your coffee?


There's no one right way to brew any particular coffee, but there are a handful of simple techniques you can adopt to ensure your coffee at home is both delicious and consistently so. We've written briefly about them here.

The key takeaways? Buy great beans. Keep them fresh. Buy a grinder. Use a recipe and scales. Sit back and enjoy.

Orders and Delivery

Where do you ship your coffee to?


We ship Australia-wide.

Which shipping service do you use?


We use Sendle for carbon neutral shipping Australia-wide. Occasionally, for remote locations or P.O. boxes, we'll ship with Australia Post.

Can you ship coffee overseas?


On a few occasions we've had overseas orders go missing or arrive in poor condition, so international shipping is not an option on our website. If you're especially interested, send us an email and we'll see what we can arrange.


Do you sell your coffee wholesale?


We do. Read more about our wholesale offering here —

Can we come and visit the roastery?


You can.

We have a coffeebar and bakery located in the front of our roastery at 14 Duke Street, Abbotsford which is open Monday to Friday, 8am 'til 2pm.

For meetings or wholesale visits, please get in touch first.


Get connected, and enjoy 15% of your first order.